U.S. Independent Agent Satisfaction Study from J.D. Power indicates insurers are improving quoting platforms, increasing ...

AI-based customer service technology company provides insurers with more sophisticated assessment of claimants needs and how ...

Digital transformation has become a critical driver of operational excellence across various industries and the insurance ...

As carriers get more experience with implementing new AI technology, they are becoming proactive about meeting regulation and ...

Federal Reserve Gov. Lisa Cook called for weighing the costs and benefits of artificial intelligence, and flagged bias and ...

Startup launched in 2023 with Loss Scan, an AI-based product that organizes and presents loss run data, helping agents and ...

Core components of an effective benefits package include meaningful health and wellness programs, work-life balance ...

Unlike previous generations, these digital natives expect seamless, personalized experiences that integrate effortlessly into ...

A new study finds that today's middle Americans are facing a life insurance coverage gap due to a lack of information.

Data from Neptune Flood reveals the lack of coverage from homeowners and business owners facing the storm's deadly ...

Staying compliant with NAIC requirements can feel like a race against time, since guidance updates come on a quarterly ...

MMA says some risky-sector issuers in the area hit hard by the hurricane may be pushed into technical or payment defaults.